Our goals

The main aim of FAMUR FAMAK SA is, above all, the equipment and devices manufacturing and providing high quality services meeting buyers` expectations.

We aim to keep the opinion of a trustworthy partner, while ensuring full compliance with applicable regulations and standards for the design and manufacture of equipment, based on the guidelines included in the integrated quality management system.

Our goals

Strategic objectives

We have clearly defined strategic objectives. The aim of continuous improvement of the functioning and increase in effectiveness and efficiency of the organization is company`s adopted process management model based on the concept expressed in the form of eight quality management principles:

Customer`s focus

Customer`s focus

Detailed knowledge of current and future customers` needs, meet their requirements and strive to go beyond customers` expectations

Leadership

Leadership

Management shall ensure the unity of the mission and goals of the organization, creates a work environment in which employees can be fully involved in achieving the above mentioned goals

Involvement of employees

Involvement of employees

Employees at all levels of the organization are its most valuable asset, and their full involvement enables the use of their capabilities for the organization`s success

Process approach

Process approach

The most effective achievement of planned results is possible through the management of individual activities and related with them managing of resources and processes

System approach to management

System approach to management

Identifying, understanding and managing interrelated processes as a system contributes to the effective and efficient achievement of the objectives set

Continuous improvement

Continuous improvement

Continuous improvement of all aspects of the organization is a permanent, unchanging aim of the company

Decision-making based on facts

Decision-making based on facts

The basis of the decision is the logical analysis of data and information

Mutually beneficial relationships with suppliers

Mutually beneficial relationships with suppliers

The interdependence of the organization and its suppliers make mutually beneficial cooperation which contributes to the creation of added value by both parties.

Key processes

Company`s enterprises and their relationships have been transformed in the processes and sub-processes. Through properly defined aim and meeting demands of customers and stakeholders management of the company as a whole will be implemented by management of the following key processes:

  • Strategic Planning
  • Financial Management
  • Contract Acquisition
  • Sales implementation
  • Design and development
  • After-sales service
  • Human Resource Management
  • Knowledge and Information Management
  • Supply Chain Management
  • Infrastructure Management
  • Environment Management.
Key processes

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Famak